Shipping & Returns
No cancellation of order or refund will be entertained, unless the Product you have ordered is abruptly out of stock or we are unable to fulfil the order for any other reason.
For orders across Malaysia, we are using Standard Shipping via Skynet. Shipping fee(s) will be calculated upon check-out and may differ depending on the destination.
Under normal circumstances, For delivery in major cities, it usually takes about 2-3 days for delivery within Peninsular Malaysia. Meanwhile, it takes about 3-5 days for delivery to/from East Malaysia (Sabah & Sarawak). It might take longer if an address is categorized as out of delivery area (ODA), which may take 5-7 days.
However, with the current pandemic, and changes to the SOP by the authorities, some areas may face delays that are out of our delivery partner's control.
Daily Pickup cut-off time will be 12 pm.
Monday to Friday > 9am - 6pm
Saturday (half-day) > 9am-1pm
Closed on Sunday & All Public Holidays.